Write, call or visit. Email is answered within a day.

Email: contact@arvioon.io
Support every day of the week; every message answered within 24 hours.
Telephone: +1 (364) 207-9976
Monday to Friday, 9 am – 6 pm ET
Post: ARVION LLC
36–40 W 7th Street
Newport, KY 41071
United States

Imprint

Send a message

Tell us what you sell, which markets you sell into and what you need. We reply with the next steps and, if useful, a rate for your volume.

Six answers

How quickly can a new account take its first payment?: After the API or a SDK is connected, a first test transaction usually runs within the hour. Live processing follows once the account is approved by our payment partners.
When are funds paid out?: Settled funds are paid out the next business day on every plan. Merchants can switch to a weekly or monthly schedule from the dashboard. Each transfer comes with its own statement.
What does the Standard plan cost?: 8.9% + €0.40 per successful transaction, with a 10% rolling reserve. There is no set-up fee and no minimum term. Professional and Enterprise rates are negotiated on volume.
Which currencies and payment methods are supported?: 135+ currencies across 45+ countries, with cards and 20+ local payment methods. The shopper pays in their currency; the merchant is settled in its own.
Who holds the money?: Payment processing, the holding of funds and settlement are carried out by regulated third-party payment service providers and acquiring partners. ARVION operates the platform and the merchant relationship.
How is support provided?: By email seven days a week, with a reply within 24 hours. The telephone is answered Monday to Friday, 9 am – 6 pm ET.